Crepe Erase Reviews

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Just a heads up where this product is concerned. If you buy it, be prepared to buy it for the rest of your life. After four or five jars of this stuff and no results, I called to cancel my account and stop any further orders. My first call, I told the woman who...
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16 comments
#1940668

Wow! I am SO glad I read the experiences you've all had with this company.

I too was beginning to think I wanted this stuff, especially after seeing Jane Seymour's infomercial on it. I agree she should be ashamed! Can't believe she's unaware of the scam this company is running when it doesn't allow you to cancel an order. Thank you all so much for posting your experience with this company.

It has saved me from the same nightmare. Especially now that I know it doesn't even work!!!

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ID
#1010801 Review #1010801 is a subjective opinion of poster.
Product
Crepe Erase Subscription
Reason of review
Return, Exchange or Cancellation Policy
Loss
$110
New Reviewer

It is not working for me and I can’t see me paying for something that doesn’t work. I will expect you to stop debiting my account ASAP

Doesnt work after using for two or more years and have sent emails to cancel and cant seem to get any satisfaction
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ID
#2849086 Review #2849086 is a subjective opinion of poster.
Cons
  • No communication
  • Does not do what u say it does
Preferred solution
Just STOP debiting my account and stop sending merchandise

Not true

sure when you put crepe erase on you arms kegs ect looks great for a few minutes, wont workwont workbut then goes back to the crepes false advertisements
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ID
#2774197 Review #2774197 is a subjective opinion of poster.
Location
Rancho Palos Verdes, California

Fraudulent Charges

They did not have my permission for a subscription. Their "Thanks for your order" invoice didn't even have a dollar amount on it. Luckily I have some screen shots of what I actually purchased. They notified me when my original order shipped, and then quietly shipped more orders. They are targeting the elderly.

User's recommendation: Pay with a "one time use" card.

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ID
#2709285 Review #2709285 is a subjective opinion of poster.
Location
Grand Haven, Michigan
New Reviewer

Terrible customer service

I returned the product. Still get bills even after 5 phone calls. Each time agent has assured me if has been corrected.
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ID
#2701063 Review #2701063 is a subjective opinion of poster.
Cons
  • Impossible to cancel
  • Too expensive
Preferred solution
stop bills

I’m not happy with the way crepe Erase moves when it comes to their customers. I ordered as a sample and never thought for a moment that I would be fighting to have my money returned, for items I nev.

I ordered the sample package of crepe erase. Little did I know that I would be fighting for weeks to have my money returned to me. I never signed up for full size products or delivery. I didnt even know if I could use it because I havent yet. I received an invoice for $200.00 the money taken out of my account. When talking to customer service, they were still trying to secure a delivery date! I have yet to use the products yet and Ive expressed that to you and and youre still trying to set up deliveries. Run me my money. Please Worsexperience

User's recommendation: Don’t order from them.

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ID
#2670186 Review #2670186 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Lies , False Reports

u use very young girls &;; women start using real women like 60 70 year olds dont expect us to believe these Young women had or have Crepe Skin on their skin see if it works on real old women no young
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ID
#2667740 Review #2667740 is a subjective opinion of poster.
Location
Amarillo, Texas
Pros
  • Just a cream that might make skin smoother
  • Smells nice
Cons
  • Does not do what u say it does
New Reviewer
Ordered introductory kit for 39.95. 2 step kit (body scrub/body repair treatment). Received along with Terms and conditions. Didn't understand why they were going to send and charge you for another shipment so quickly (supposedly takes 8 weeks to see results). Called...
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ID
#2638392 Review #2638392 is a subjective opinion of poster.
Pros
  • Good product
  • Good product customer service makes it impossible
Loss
$50
Preferred solution
Supervisor to contact me. Too bad, may be a good product. At this point, I can't even answer your next question precisely. I'm so confused with what I have been told about credit/discounts.

They won't cancel my auto renewal membership. They say they can't find me. Don't order this product

They won't change my auto renewal Do not buy crave aris unless you want to keep having to use it and use it.
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ID
#2625592 Review #2625592 is a subjective opinion of poster.
Location
Excelsior, Minnesota

Fraudulent Charge

I purchased crepe erase and tried it every day, It DOESN'T WORK. I recently received ANOTHER BOX of crepe erase. Called the company for a return label since I had NOT ordered it. They do not issue these, This company is a scam. It should be investigated and not allowed to scam people.

User's recommendation: DO NOT BUY CREE ERASE, IT IS A SCAM!!!

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ID
#2625031 Review #2625031 is a subjective opinion of poster.
Location
West Palm Beach, Florida

Canceling auto shipments

I canceled my auto shipments and subscription and was told when they receuve the recent shipment i sent back to them they will refund my account.I will let you know wheather they do or not. BTW i started ising organic oil on my skin and noticed more of a change in a few days then i did using crepe erase in a month and its much cheaper in price.
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ID
#2576376 Review #2576376 is a subjective opinion of poster.
Location
Niagara Falls, New York

Scam operation makes fraudulent charges

On March 1 I placed an order on crepeerase.com for $42.35. No account was created with The Body Firm LLC and no agreement to purchase or receive additional products was made. On April 17 I received a unrequested package from The Body Firm LLC. I checked Paypal and found a fraudulent charge of $42.35 on April 7. I was able to have automatic payments removed, but they are unwilling to remove the fraudulent charge. A bill, clearly marked "NOT A BILL" was included with the unrequested package indicating that payments of $45.34 and $45.32 were still owned for products I did not order or agree to receive.

User's recommendation: Avoid.

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ID
#2509337 Review #2509337 is a subjective opinion of poster.
Product
Crepe Erase Body Care
Pros
  • Product is ok
Cons
  • Charging consumers for merchandise they didnt order
New Reviewer

Not getting product

Money coming out of my account and am not getting no products I have called once before need this taken care of ASP like now
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ID
#2468166 Review #2468166 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Deliver product or service ordered

Refund

Sorry I forgot, yes just today I received an email telling I have 60 days to return their product if I dont wish to keep it. I must pay for handling and shipping!! This is such a scam!!
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ID
#2459477 Review #2459477 is a subjective opinion of poster.
Location
Nashville, Tennessee

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Verified Reviewer
New Reviewer

Canceled Order

I canceled the order before it was shipped but they shipped it anyway! Now I have to ship it right back to get my refund. The girl was rude and hung up on me.
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ID
#2456236 Review #2456236 is a subjective opinion of poster.
Location
Nashville, Tennessee

Shipment cancellation

Hello, I would like to cancel future shipments of my Crepe Erase Kit. I am almost three full orders ahead on shipments. When I finally catch up I will contact you to resume or change my order for future shipments. My question is what information do you need to accomplish cancellation? I enjoy your product very much but use it only on my face so I dont go through it very fast. Im a satisfied customer so by filling out the information below I dont want to be confused with unhappy customers. Thank you for your time. Judy Voss 444 East 11th Street Rifle, Colorado 81650 silvertip5@***.com

User's recommendation: I recommend this product. It works exactly as advertised.

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ID
#2446052 Review #2446052 is a subjective opinion of poster.
Location
Grand Junction, Colorado

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