Crepe Erase - Had to pay S&H on return
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Junior ReviewerWhen I saw the advertisement on TV I ordered the trial of CrepeErase, in spite of my better judgment. Then I did not find the small print about auto refills, even though I looked for it.
So, when I received another package in the mail I called to discontinue the automatic refill AND return the package product. I received a Return Merchandise Authorization in the mail. I immediately returned the UNOPENED package. When I finally received the refund, they charged me nearly $9 for, I suspect, Shipping & Handling.
On top of that, their product doesn't worked. I should have saved my money.
Reason of review: return policy.
Monetary Loss: $9.
Preferred solution: Full refund.
Crepe Erase Pros: Quick refund.
Crepe Erase Cons: Paying to return something advertised as money back guarantee.
Location: Ypsilanti, Michigan
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Comments
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I need three return slips to return these boxes of Crepe Erase. I have it written down did cancel this Product on June 2017.
The Postal Service refuse to send them back because I open it up. The lady I spoke to said that I should open them and I did and there is no return slips inside. So I can't use them, so I need return slips. THANK YOU my e mail is Pegster2322@***.com Margaret Mc Menamy Also my Visa number has ben change so I don't know how you are getting my number except from HSN.
You people say it is cancel and I keep getting this. The next step to report your busines.